Shipping policy
Shipping Policy
Thank you for shopping with Electric Allure Merch!
All of our products are made to order through our trusted print partner, Printify. This means your item is printed especially for you after your order is placed.
Order Processing
Orders are typically processed and produced within 2–7 business days before shipping. During holidays, product launches, or periods of high demand, production may take slightly longer.
Shipping Times
Once your order has been produced, estimated delivery times are:
United States
- Standard Shipping: Approximately 2–5 business days after shipment.
Canada & International
- Standard Shipping: Approximately 10–30 business days after shipment, depending on the destination and local customs processing.
Please note that these are estimated delivery times and are not guaranteed.
Order Tracking
Once your order has shipped, you will receive a confirmation email containing your tracking information. Tracking updates may take 24–48 hours to appear.
Shipping Delays
Occasionally, shipping carriers may experience delays due to weather, customs inspections, holidays, or other circumstances beyond our control. We appreciate your patience if this occurs.
Incorrect Shipping Information
Please ensure your shipping address is correct before completing your purchase.
If an order is returned because of an incorrect or incomplete address provided by the customer, the customer will be responsible for any additional shipping charges required to resend the package.
Lost or Damaged Packages
If your order arrives damaged or appears to be lost in transit, please contact us within 7 days of the expected delivery date. We will work with our fulfillment partner to investigate and, where appropriate, arrange a replacement.
Multiple Items
If your order contains multiple products, they may be produced at different facilities and could arrive in separate packages on different days.
Questions
If you have any questions regarding your order or shipping, please contact us at:
Email: info@brokentridentventures.com (replace with your actual support email)