Contact Us

Electric Allure Merch

A brand of Broken Trident Ventures LLC

We're here to help! Whether you have a question about your order, shipping, sizing, or anything else, we'd love to hear from you.

Customer Support

Electric Allure Merch
Broken Trident Ventures LLC

Email: info@brokentridentventures.com 

Customer Service Hours

Monday – Friday
9:00 AM – 5:00 PM (Atlantic Standard Time)

We aim to respond to all enquiries within 1–2 business days.

Order Support

When contacting us about an order, please include:

• Your order number
• The name used to place the order
• A brief description of your question or issue

This helps us assist you as quickly as possible.

Shipping & Returns

Many common questions regarding production times, shipping estimates, returns, and exchanges can be found in our Shipping Policy and Return Policy pages.

Business Information

Electric Allure Merch is owned and operated by:

Broken Trident Ventures LLC
Delaware, United States

Electric Allure Merch designs and sells premium apparel inspired by music, culture, travel, and the Electric Allure Festival.

Thank you for supporting an independent brand that's helping bring unforgettable entertainment experiences to Barbados and the Caribbean.